Privacy Policy

1. Introduction

At MK Digital Hospitality, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us.

By using this website, you agree to the terms of this Privacy Policy.

2. Data Controller

The data controller responsible for your personal data is:

MK Guest Support Services E.E
Email: karnava.marietta@gmail.com
Location: Greece

3. What Data We Collect

We may collect and process the following personal data:

• Contact Information: name, email address, phone number
• Booking/Inquiry Details: dates, preferences, messages
• Technical Data: IP address, browser type, device information
• Usage Data: pages visited, time spent on the website
• Cookies & Tracking Data (see Section 8)

We only collect data that is necessary for the purposes described below.

4. How We Use Your Data

We process your personal data for the following purposes:

• To respond to inquiries and communication requests
• To manage bookings or connect you with booking platforms
• To provide customer support
• To improve our website and services
• To comply with legal obligations

5. Legal Basis for Processing

We process your data based on:

• Consent (e.g., when you submit a contact form)
• Contractual necessity (e.g., booking-related communication)
• Legitimate interests (e.g., improving services, website functionality)
• Legal obligations under applicable laws

6. Data Sharing

We may share your data with:

• Trusted third-party service providers (e.g., hosting, analytics)
• Booking platforms (e.g., Airbnb, Booking.com) when necessary
• Legal or regulatory authorities, if required by law

We do not sell or rent your personal data to third parties.

7. Data Retention

We retain your personal data only for as long as necessary:

• To fulfill the purposes outlined in this policy
• To comply with legal and tax obligations
• To resolve disputes and enforce agreements

8. Cookies

Our website uses cookies to improve user experience and analyze traffic.

Cookies may include:

• Essential cookies (required for website functionality)
• Analytics cookies (e.g., Google Analytics)
• Marketing cookies (if applicable)

You can manage or disable cookies through your browser settings.

9. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (“right to be forgotten”)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise your rights, please contact us at the email provided above.

10. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: karnava.marietta@gmail.com

Last updated: 20/04/2026